National Telecommuting Institute, Inc. (NTI) offers high-quality, cost-effective virtual staffing services. Founded in 1995 as a 501(c)(3) nonprofit organization, NTI pursues its mission to identify and develop work-at-home jobs for home-based Americans who are physically disabled.
NTI has provided trained work-at-home employees both to the largest U.S. government agencies and Fortune 500 companies, and to smaller businesses who want to outsource customer service and technical support operations in order to reduce costs. In particular, NTI has demonstrated the highest degrees of success in developing workforces for:
NTI also seeks to develop channel partnerships with contact center hardware, software, and SaaS vendors to provide the staffing services that can help accelerate the successful launch of a virtual call center.
Our white paper titled How to Go Virtual offers useful details for businesses on how to develop and maintain an effective virtual contact center. Please contact us regarding any inquiries, or apply for a job to become a part of our skilled virtual workforce.