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Press Releases

Disabled Americans Lead Charge to Bring Outsourced Contact Centers, and Jobs, Back to U.S.
NTI- Press Release - June 20, 2010

NTI Selects Five9’s Market Leading On-Demand Call Center Software as Platform for Delivering Virtual Call Center Staffing Solutions for Work-at-Home Call Center Market
NTI-Five9 Joint Sales Press Release - December 2, 2009

NTI Participates in FCC Hearing on Broadband Access for People with Disabilities
Federal Communications Commission Hearing - November 6, 2009

NTI in the News

Your Way to Work at Home

Sharon Davis interviews M.J. Willard, NTI's Executive Director, on Internet radio about how NTI matches Americans with disabilities with legitimate work-from-home jobs.
Work at Home jobs for the disabled

ABC News - Good Morning America
Tory Johnson's Work-From-Home Tips

The World Institute on Disability - Equity News Letter
Providing Home-Based Employment Opportunities For People with Disabilities

CBS News
Working from Home

New York Times
Computer Technology Opens a World of Work to Disabled People

The Wall Street Journal
Work and Family Mailbox

MSNBC News
There's No Place Like (an Office at) Home

Call Center Management Review
Companies and Agents Benefit from Work-at-Home Program for Disabled

CommWeb CallCenter
Go Virtual, and Let the Government Help

Customer Interaction Solutions
Remote Agents: The Challenges of Virtual and Distributed Contact Centers

Voice of America News
Technology Brings Jobs to the Disabled

Network World
IRS Gives Home-based Jobs to Disabled

CommWeb
IRS To Employ Persons With Disabilities As Home-Based Call Center Agents

Technology Marketing Corporation
Employing a New Work Force in the United States: Home-based Agents with Disabilities; Internal Revenue Service Awards Call Center Services Contract to Disability Organization

RecognizeServiceExcellence.com
IRS Awards Contract to Disability Organization

AlpineAccess
Employing a New Work Force in the United States: Home-based Agents with Disabilities (News Release)

TMCnet
Five9's Call Center on Demand Improves Business Over Premise-based Solutions: Customer Spotlight

Awards and Recognition

The Telework Coalition
Hall of Fame Award to NTI for the Development of Opportunities for the Disabled

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