Leadership Team
MJ Willard
Executive Director
MJ founded NTI in 1995. Convinced that people with severe physical disabilities would welcome the chance to work from home, she pioneered research into placing this population into jobs as virtual call center agents. She has helped NTI win telework grants from the US Department of Rehabilitation Services, the Department of Labor, and the Mott, Robert Wood Johnston, Fidelity and AT&T Foundations. MJ telecommutes to NTI's Boston headquarters from her home in California and travels often to Washington DC to meet with potential government clients. She received her doctorate in Behavioral Psychology from Boston University and completed a post-doctoral fellowship at Tufts New England School of Medicine.
Alan W. Hubbard
Chief Operating Officer
Alan is NTI’s Chief Operating Officer, responsible for the day-to-day operations at the Boston headquarters and of its many remote employees. His goal is to provide every job seeker who registers for NTI’s services the tools they need to succeed in the workplace, whether that is their home, shop, or office. Alan lives on four acres of land in New Hampshire with his dog and three cats, though that number fluctuates. He earned his BS in Computer Information Systems and his MBA from Bentley University.
Angela K. Baldwin
Director of Candidate Experience
Angela is in charge of the Candidate Experience Agents, Job Coaches, and Training Teams. Prior to NTI, she worked for another non-profit organization that placed under-served high school students in corporate jobs. Angela loves the opportunity to help people, despite their challenges, achieve meaningful work. She lives in Illinois and is married with three adult children, three grandchildren, and a puppy. She keeps herself busy by being a Health Coach, owning her own handcrafted aromatherapy business, stage play, and event production companies.
Michael Jackson
Director of Business Development
Michael joined NTI in 2023. He is experienced in all aspects of the staffing and recruiting industry, specializing in Customer Implementations, Recruitment, Onsite Management, Optimization of new and existing business and Operations Management with Lean Warrior, Green Belt experience. He has more than 15 years of Human Resource experience and 20 years of Management experience. He understands the importance of getting the job done right the first time!