Work from Home with NTI
NTI@Home is a nonprofit organization founded in 1995 that offers remote job placement assistance for disabled Americans and their caregivers. This means direct consideration for work-at-home customer service positions with commercial and government employers. Jobs involve answering phone calls from customers. Industry includes healthcare, retail, pharmaceutical, government entities, insurance agencies and service providers.
NTI placed over 500 disabled Americans in home-based jobs in 2024.
We currently have over 400 people working from home. We anticipate the need for hundreds more work-from-home agents in 2025.
If you are looking for a full or part-time work-from-home job, now is the time to register. Most positions require a background check, which can take a matter of days or many weeks depending on the job.
What jobs do we hire for?
NTI most frequently hires for virtual customer service roles. As an example, after following our process you may be invited to view a job along these lines:
Help Desk Contact Center Agent-Remote:
We are currently offering full-time and part-time positions for work-at-home Help Desk Contact Center Agents. This remote work position will handle incoming calls and webchats to provide system technical support for end users of government systems.
The pay rate starts at $X for this position, plus a payment to a health and welfare account. Agents will be provided with training paid at the same rate, which potentially be a full-time schedule for the duration of the training period. The hours of operation for this Help Desk are between 8AM and 8PM Eastern time, Monday through Friday.
This Job Is A Good Fit:
For people who can’t work weekends.
For applicants with gaps in their resume, or who have been out of the workforce for a while.
For applicants with a great customer service mindset.